Real-time purchases and sales
Bitpanda processes purchases and sales in real-time. The amount of the cryptocurrency or fiat currency will be credited to your Bitpanda account without delay.
Fast deposits and withdrawals with the Fiat Wallet
Since you first have to deposit money in order to buy, it depends on the chosen payment method how long it takes until the amount is credited to your Bitpanda account. With online payment methods (credit card, SOFORT, GIROPAY/EPS, NETELLER and Skrill), this usually happens immediately. Please always make sure to include your reference number in the remittance subject when making bank transfers, otherwise there may be delays. If you have forgotten the reference number, then send us a PDF of the transfer form and additionally the data as text.
When withdrawing from your Bitpanda account, after a sale, it depends again on the respective payment method.
Payment processing by banks
Bank transfers (SEPA) usually take around two to three business days to complete. Transfers are always initiated before the next clearing of the banks. The processing status of your withdrawal should change on workdays at the latest just before that.
Please keep in mind, that Saturdays, Sundays and public holidays do not count as working days for banks. Furthermore, Austrian public holidays may differ from holidays in other countries.
Overview of all payment methods
All deposit and withdrawal options can be found at: