What is the Euro Wallet?
The Euro Wallet allows you to deposit euro funds into your Bitpanda account, which is always available as a payment method for digital currency purchases as well as for withdrawals.
There is no longer any need to worry about payment methods when buying and selling, so the Euro Wallet can save you valuable time and money.
How does the Euro Wallet work?
Click on "My Account" and you will find the "Euro Wallet" menu item.
Click on "Deposit" to deposit funds to your Euro Wallet.
Then choose the free SEPA option as your payment method, chose the amount you'd like to deposit into your Euro Wallet and confirm your selection in the next step.
Now you will see your personal SEPA payment reference. With this personal payment reference, you're now able to transfer the amount you wish and your Euro Wallet will be automatically filled up as soon as the money arrives. With the free SEPA option, it can take up to three business days for the deposited amount to be available as a balance in the Euro Wallet.
Important: Please always pay extra attention to entering the payment reference correctly, otherwise our system will not be able to carry out the credit memo and this must be manually searched through our support.
If you forgot to add the payment reference, please send us a picture of the bank statement.
Purchases work as usual:
Select Euro Wallet as a payment method to use your credit for purchases. As with sales, Euro Wallet withdrawals will be made to your bank account, Skrill, NETELLER or as Amazon.de voucher, depending on your selection.