What is the Fiat Wallet?

Our Fiat Wallet feature allows you to deposit money in your Bitpanda account and have it available at any time to purchase cryptocurrencies. You can also sell cryptocurrencies to your Fiat Wallet and withdraw money at any time. This allows you to react quickly to the market regardless of the processing times of the payment methods.

Fiat Wallets

The following Fiat Wallets are available at the moment:

  • Euro (EUR)
  • US Dollar (USD)
  • Swiss Franc (CHF)
  • British Pound (GBP)

Deposits

To deposit money in your Fiat Wallet follow these steps:

Desktop Mobile App (Android)
  1. Click the Deposit button on the navigation bar at the top of the page.
  2. Choose the specific Fiat Wallet corresponding to the currency you wish to deposit
  3. Select a payment provider
  4. Choose the amount you want to deposit and click Go to Summary
  5. After forgoing your right of withdrawal and confirming that the payment method is yours, click Make Deposit, you will receive a SMS-PIN (not with bank transfers), enter it and confirm
  6. You will be redirected to the website of the chosen payment provider, or get the payment details for bank transfers. After completing your payment, you will be redirected back to Bitpanda, and the amount will be credited to your Fiat Wallet

Withdrawals

To withdraw money from your Fiat Wallet follow these steps:

Desktop Mobile App (Android)
  1. On the Dashboard, under Fiat Wallets, click on the desired Fiat Wallet
  2. Click on Withdraw withdraw_icon.png
  3. Select the payout account. If you haven’t done it yet, you will need to create a new payout account for the payment provider you have selected
  4. Enter the amount you wish to withdraw and click on Go to Summary
  5. On the Summary page, check if everything is correct and click Confirm
  6. You will receive a confirmation email, click the Confirm Transaction button in this email

If everything went right, you will be redirected to the success-screen on the Bitpanda website.

Please note that the minimum amount for deposits and withdrawals for fiat currencies is 25,- EUR.

Find out what you can do if your deposit or withdrawal has the status "Manual Approval".

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