Under the setting "My Account" you will find bottom right "Terms & Privacy". Then you will see the option "request personal data".
You have the right to request a copy of your data saved by Bitpanda. This is known as a subject access request (SAR).
According to the Data Protection Act, you have the right to get a copy of the information that Bitpanda holds about you. This is known as a subject access request (SAR). For this, we need an email sent from your registered and verified email address at Bitpanda, which contains your photo ID and certificate of registration.
- The request will be free of charge
- Please reckon with a processing time of 1-4 weeks.