Learn how to deposit cryptocurrencies to your Bitpanda account and about the important requirements when doing so.
How to deposit?
- Sign in to Bitpanda
- Click on Deposit at the top right
- Select the cryptocurrency you want to deposit
- If it’s your first deposit for this asset, click Create new address
- Copy the Deposit address and paste it into the destination field of the external wallet you’re sending from. Cryptocurrencies deposited to the wrong address are permanently lost on the blockchain. Bitpanda can’t recover these assets. Pay attention to the Minimum deposit amount
- If required, paste the additional information into the external wallet
- Complete the transaction in the external wallet
When will my deposit arrive?
It usually only takes a few minutes. But deposit times can differ depending on the cryptocurrency and the amount of traffic on the blockchain. In the case of Bitcoin, it can even take up to two hours or more (6 confirmations from Bitcoin miners).
What are the minimum deposit amounts?
When depositing cryptocurrency to Bitpanda, make sure the amount is above the Minimum deposit amount plus the Wallet deposit fee. Lower amounts are used up entirely by the transaction costs and cannot be credited to your account.
How do I check my transaction?
Once your deposit was successful it will show a green Finished label. But you can also check its status directly on the blockchain by clicking on the Transaction ID in your Transaction history.
Additional information
Important! Your coins will be lost if you do not consider the following information in your deposit. In such a case, there is nothing we can do to recover them due to the nature of blockchain technology.
Only deposit ERC20 tokens supported on Bitpanda with a full wallet integration!
When depositing ERC20 tokens keep in mind that only tokens officially listed on Bitpanda can be deposited, and only when they have full wallet integration (deposit and withdrawal).
Always include the correct Memo otherwise your coins will be lost!
When depositing Stellar (XLM) a so-called Memo is required. Both Memo ID and Memo Text will work. Make sure to enter the correct one at Bitpanda when depositing, otherwise your coins will be irreversibly lost on the Stellar blockchain.
Always include the correct Message otherwise your coins will be lost!
When depositing NEM (NEM) a so-called Message is required. Make sure to enter the correct one at Bitpanda when depositing and do not send the Message encrypted, otherwise your coins will be irreversibly lost on the NEM blockchain.
Always include the correct Memo otherwise your coins will be lost!
When depositing EOS (EOS) a so-called Memo is required. Make sure to enter the correct one at Bitpanda when depositing, otherwise your coins will be irreversibly lost on the EOS blockchain.
Always include the correct Memo otherwise your coins will be lost!
When depositing Cosmos (ATOM) a so-called Memo is required. Make sure to enter the correct one at Bitpanda when depositing, otherwise your coins will be irreversibly lost on the Cosmos blockchain.
Do not deposit to Bitcoin Legacy or Bitcoin wallets otherwise your coins will be lost!
We only credit Bitcoin Cash (BCHN) coins sent to Bitpanda. Deposited Bitcoin Cash (SV) or Bitcoin Cash (ABC) coins will be lost.
Only use NEO 3 addresses, otherwise your coins will be lost!
Please note that we do not support NEO Legacy deposits. Only use NEO 3 addresses, otherwise your coins will be irreversibly lost on the blockchain.
We do not support WAVES alias deposits.
Please note that we do not support WAVES alias deposits. We only support Waves deposits through the native Waves network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
We use SegWit or multi-signature addresses.
If your LTC deposit address is not recognised, this is probably because we are using SegWit or multi-signature addresses. These are valid LTC addresses.
