After successful verification, there is a limit of EUR 2,500 for deposits with the online payment methods EPS/GIROPAY and SOFORT, which will be increased after a verification deposit is completed.
This verification deposit needs to be completed via bank transfer (SEPA), SOFORT or GIROPAY/EPS, and can be done with an amount between EUR 25 and EUR 2,500.
Tip: Higher amounts can be deposited directly after successful verification using a bank transfer, which will also be considered as a verification deposit.
Please note that even though the amount gets credited to your Bitpanda wallet instantly, it actually reaches our bank account via bank transfer (SEPA). SEPA transfers can take up to 5 business days to be confirmed after you have initiated the payment. Once we have received the funds, you will be able to make use of the usual limits.
Note: Please keep in mind that Saturdays, Sundays and public holidays do not count as working days for banks. Furthermore, Austrian public holidays may differ from holidays in other countries.
Due to regulatory reasons, before being able to create a wallet address to deposit crypto assets, you are required to complete a verification deposit in one of the following fiat currencies: EUR, CHF, GBP, USD.
Once your verification deposit has been successfully completed, our system will be updated to allow you to create deposit addresses for all crypto assets supported on our platform.
Note: This regulation does not apply to users who verified their Bitpanda account before 18.12.2020, or to users who reside in Turkey. Users with a country of residence other than Turkey are not allowed to deposit TRY until they have successfully completed their first EUR/CHF/GBP/USD fiat deposit.
Limits for verified Bitpanda users
If you are fully verified and have successfully completed your verification deposit, you will be able to make full use of the usual limits found below:
After successful, full verification, the 24-hour limit for online payments such as NETELLER, Skrill, Papara and iDEAL is EUR 10,000 and cannot be increased any further.
After successful, full verification, the 24-hour limit for credit card deposits is EUR 2,500 and cannot be increased any further.
After successful, full verification, the 24-hour limit for bank transfers deposits is EUR 500,000.
These general limits do not apply to all users, as individual limits are set based on a number of criteria.
Have a look at a complete list of the respective limits and payment options for verified users for more information.
Limits for unverified Bitpanda users
Due to a new EU regulation (AML5) which came into effect on the 10th of January, 2020, Bitpanda users are required to verify their Bitpanda accounts.
Learn more about it here.