Withdrawing fiat money from your Bitpanda Pro wallet

Bitpanda Pro supports Euro (EUR) and Swiss Franc (CHF) withdrawals. There are two ways to withdraw Euro (EUR) and Swiss Franc (CHF) from your Bitpanda Pro wallet:

Withdraw via bank transfer (SEPA)

To withdraw Euro (EUR) or Swiss Franc (CHF) via bank transfer (SEPA), please follow these steps: 

  1. Log in to Bitpanda Pro
  2. Click on your User Icon
  3. Click on Withdraw
  4. Select Euro (EUR) or Swiss Franc (CHF)
  5. The SEPA tab is already pre-selected
  6. Enter the Amount you wish to Withdraw from your Bitpanda Pro wallet
  7. Select, edit or add the bank account you wish to Withdraw to
  8. Click on Withdraw now

The minimum amount for deposits and withdrawals via bank transfer (SEPA) is 25 EUR. Please note that deposits below the minimum amount will not be credited.

Note: Bank transfers can take up to three business days. Please keep in mind, that Saturdays, Sundays and public holidays do not count as working days for banks. Furthermore, Austrian public holidays may differ from holidays in other countries. Additionally, not all banks process transfers around the clock, therefore transfer delays may occur depending on the bank in question. Deposits and withdrawals via bank transfer (SEPA) are only allowed from and to bank accounts registered in your name.

Withdraw to your Bitpanda wallet

To withdraw Euro (EUR) or Swiss Franc (CHF) from your Bitpanda Pro wallet to your Bitpanda wallet, please follow these steps: 

  1. Log in to Bitpanda Pro
  2. Click on your User Icon
  3. Click on Withdraw
  4. Select Euro (EUR) or Swiss Franc (CHF)
  5. Click on the tab Bitpanda
  6. Enter the Amount you wish to transfer from your Bitpanda Pro wallet to your Bitpanda wallet
  7. Click on Withdraw now

Tip: There are no limits when making fiat withdrawals from your Bitpanda Pro wallet to Bitpanda. Additionally, such withdrawals are instant and free of charge.

Tip: If you want to use a different payment method than bank transfer (SEPA) to withdraw from your Bitpanda Pro wallet, you can do so by transferring the amount instantly and free of charge to Bitpanda and then withdrawing it from Bitpanda using your preferred payment method.

Withdraw fiat currencies other than Euro (EUR) or Swiss Franc (CHF)

Bitpanda Pro supports Euro (EUR) and Swiss Franc (CHF) withdrawals. If you want to withdraw your funds in USD or GBP from your Bitpanda Pro wallet, you may want to follow these steps:

  1. Buy any cryptocurrency or digital asset supported on Bitpanda
  2. Transfer it instantly and free of charge to your Bitpanda wallet
  3. Sell it to a fiat wallet other than Euro (EUR) or Swiss Franc (CHF)
  4. Withdraw your funds in your preferred fiat currency

Note: Buying and selling of cryptocurrencies comes with the risk of price fluctuation. You are aware and accept, that such fluctuations may change the value of your assets while performing the aforementioned process. Bitpanda does not take any responsibility for such fluctuations and/or losses incurred thereof. 

Troubleshooting

  • Wrong IBAN or Reference number
    If you have quoted an incorrect IBAN, or you have forgotten to include, or used the wrong Reference number, then send us a PDF of the transfer form and additionally the data as text. Including the data as text will significantly speed-up the processing time of your ticket
  • Wrong registered name
    When you added your bank account on Bitpanda, you confirmed that the recipient account used is in your name. If the name you registered with Bitpanda is different to the one in your bank account then your fiat transaction is on “Manual approval”

When making a withdrawal via bank transfer (SEPA), please keep in mind that the daily limits are applicable within 24h periods depending on when you made your last withdrawal. In the event that you require higher daily limits, please enquire about our Bitpanda Plus service.

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