Withdrawing cryptocurrencies and digital assets from your Bitpanda Global Exchange wallet

There are two ways to withdraw cryptocurrencies and digital assets from your Bitpanda Global Exchange wallet:

Withdraw to an external wallet

  1. Log in to the Bitpanda Global Exchange
  2. Click on your User Icon
  3. Click on Withdraw
  4. Select the cryptocurrency you want to withdraw
  5. In the Send to address tab, enter the Amount you want to withdraw
  6. Enter the Address you want to withdraw to. Please always check the address before making a cryptocurrency withdrawal from the Bitpanda Global Exchange. If required, include the additional information (e.g a Destination tag, Memo and Message)
  7. Click on Withdraw now
  8. If activated, enter your two-factor authentication (2FA) code and click on Authorise now
  9. You will receive a confirmation email. Complete the withdrawal by clicking on Confirm Transaction in the email

Note: If you withdrew a cryptocurrency from your Bitpanda Global Exchange wallet but did not include the required additional information (e.g a Destination tag, Memo and Message) unfortunately, there’s nothing we can do to help you. Please contact the wallet or exchange’s support where you have sent the cryptocurrency to and ask them for more information.

Withdraw to your Bitpanda wallet

  1. Log in to the Bitpanda Global Exchange
  2. Click on your User Icon
  3. Click on Withdraw
  4. Select the cryptocurrency you want to withdraw
  5. Click on the tab Bitpanda 
  6. Enter the Amount you want to withdraw and click Withdraw now
  7. Select the wallet you want to Transfer to
  8. Once completed, the withdrawn cryptocurrency or digital asset will appear in the respective wallet on the Bitpanda Platform. If you can’t see it there right away, please reload the page

Tip: All transfers from your Bitpanda wallet to your Bitpanda Global Exchange wallet are instant, completely free of charge and it is possible to send the smallest unit of the respective cryptocurrency.

Troubleshooting

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