Bitpanda Pro is fully responsive and designed for desktop and mobile use. For the best experience, we recommend that you use one of the following devices and browsers:
- Browsers: Chrome, Safari, Firefox, Edge
- Mobile devices: iPhone 6 (and higher), Samsung Galaxy S7 (and higher)
- Tablets: iPad
If you find that your mobile device is unable to handle Bitpanda Pro in a clear and responsive way, then we recommend switching to a different device, like a desktop computer, notebook, tablet or a different smartphone.
Tip: Should for some reason any issues arise, you can find help in our Bitpanda Pro section on our Helpdesk.
Understand the difference
- Before you start it is important to understand the difference between Bitpanda Pro and Bitpanda since both offer unique features and possibilities, geared toward different skill sets
- You can use both Bitpanda Pro and Bitpanda with a single account. Please note that only one Bitpanda account per user is allowed. Learn more about double accounts
Create your account
- If you already have an existing Bitpanda account you can simply log in to Bitpanda Pro with your existing credentials. You can use Bitpanda, the Bitpanda App, Bitpanda Pro, and all other Bitpanda services with a single Bitpanda account. Please note that only one Bitpanda account per user is allowed. Learn more about double accounts
- If you do not have a Bitpanda account yet, find out how to create an account
Secure your account
- The two-factor authentication (2FA) you set up with your existing Bitpanda account will also be used for logging into Bitpanda Pro. You don’t need to set it up twice
- If you haven’t activated two-factor authentication (2FA) yet, we highly recommend you to keep your funds safe by learning how to secure your Bitpanda account and that you always activate your two-factor authentication (2FA)
Verify your account
- If you are already verified, you can start using all the features of Bitpanda Pro without further ado
- If you are not verified yet, learn how to verify your account
- To verify successfully, please pay attention to the accepted documents for verification. Our verification partners cannot accept other documents
- Should for some reason any issues arise, you can find help in our article on troubleshooting for verification
Funding your Bitpanda Pro wallet
- Find out how to deposit money to your Bitpanda Pro wallet. Be aware that the payment provider account must be in your name and that a deposit through or on behalf of third parties is not permitted
- Learn how to deposit cryptocurrencies and digital assets to your Bitpanda Pro wallet
Withdrawing funds from your Bitpanda Pro wallet
- Find out how to withdraw money from your Bitpanda Pro wallet. Be aware that the payment provider account must be in your name and that a withdrawal to and for third parties is not permitted
- Learn how to withdraw cryptocurrencies and digital assets from your Bitpanda Pro wallet
Trading on Bitpanda Pro
- Learn more about how to trade on Bitpanda Pro
- The minimum required trading amount is always the equivalent of EUR 10, no matter the market
- If you are uncomfortable using more advanced order types, you may want to research this topic further before trading on Bitpanda Pro. In the meantime, you can also continue to use Bitpanda
Markets
- Make yourself familiar with all the available trading pairs on Bitpanda Pro
Fees
- Learn more about what fees you can expect to pay for trading and how the price is determined on Bitpanda Pro
Changing your personal data
- Bitpanda Pro and Bitpanda are interconnected to some degree. Changing your personal data will be done through Bitpanda
Any questions?
- Visit our status page to stay up to date in case of short-term disruptions. To be notified whenever Bitpanda creates, updates or resolves an incident, go to Subscribe to updates on our status page and choose the relevant topics you would like to be notified about
- In case you are stuck, we are at your disposal at any time. See the fastest way to get help with your request
Comments
Article is closed for comments.