Should I inform Bitpanda about suspicious activity in terms of financial crime?

For Bitpanda, compliance with all applicable laws has the highest priority. Therefore, we encourage you to inform us of all cases and activities related to financial crime and especially about potential money laundering cases.

  • If you suspect somebody is using their (or even your) Bitpanda account to launder funds, violate sanctions by performing illegal actions, finance terrorism or similar activities, please inform us immediately
  • If you have any reason to believe that a Bitpanda employee and/or a business partner misbehaved, broke laws or did something similar, please inform us immediately

Such information is essential for us in order to take immediate action.

Tip: You can contact us, as usual, via our contact form or you can use the following email address: 

Note: Emails to this address are treated strictly confidentially and are only accessible by trusted, specific employees.

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