The ex-post cost transparency report is a yearly report to inform you about all the costs associated with your Bitpanda activity with regard to our A-Token/Bitpanda Stocks.
It will show you any fees or kickbacks (Bitpanda doesn’t receive kickbacks, so this should always be zero) associated with the trades or holdings you had within the last year through Bitpanda.
Why am I receiving this report?
You received a post-cost transparency report because you had some qualifying investment activity within the last year.
That could have been a trade, you may have held a qualifying investment with Bitpanda or received a giveaway. This report is a regulatory requirement and aims to provide you with full transparency over the fees charged by our services. The information in this report is just for your understanding and there is no action required on your part.
How can I request another report?
We will send you an ex-post cost transparency report each year if you have had some qualifying investment activity. If you would like to request one for a previous year for any reason, please contact our support team by submitting a request here.
What does A-Token mean?
Bitpanda offers a range of stocks and ETFs from different regions and industries. Your investment is made possible through a derivative contract which tracks investments in the underlying stocks and ETFs. What you buy in this process is referred to as “A-Token”. You can find more information about that here.
Some information in my report is incorrect, what should I do?
If you feel that any information in your ex-post cost transparency report is incorrect, please contact our support team by submitting a request here. If it is personal information, please also update your account as well so we can make sure we have your current information.
What kickbacks does Bitpanda receive?
None, but we have to show them on your ex-post cost transparency report due to regulatory requirements, even if it says “0”.
Keep in mind
Bitpanda Stocks enables you to make fractional investments. To allow for this, Bitpanda issues a derivative contract which is backed by the underlying stock or ETF. You can read more about this here.