Helpdesk
Helpdesk
Helpdesk
Helpdesk
toggle menu
Submit a request
Bitpanda Helpdesk
Buy, Sell and Swap
Buy, Sell and Swap
Buy
How can I deposit money to my Fiat Wallet and how do I buy cryptocurrencies?
How do I buy cryptocurrencies?
Where can I find the Bitpanda bank transfer details?
What is Bitpanda Savings?
How do I create a savings plan?
What is Bitpanda Metals?
What is the price alert feature?
Sell
How can I sell cryptocurrencies and how do I withdraw money from my Fiat Wallet?
How can I sell cryptocurrencies?
Receiving Amazon.de vouchers
How long will it take for a deposit or withdrawal to appear on my Bitpanda or bank account?
Swap
What is Bitpanda Swap and how does it work?
Charts
How do the charts work?
Troubleshooting
What should I do if my fiat deposit or withdrawal is on "Manual approval"?
My credit card was declined
What can I do if I am not forwarded to the payment provider for deposits and withdrawals?
Bitpanda To Go
What is Bitpanda To Go?
How can I redeem my Bitpanda To Go voucher?
