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General
- What taxes do I have to pay when using Bitpanda Cash Plus?
- Bitpanda Cash Plus
- Payment methods and limits
- Which cryptocurrencies does Bitpanda support?
- Supported ERC20 tokens and archived addresses
- Where can I find an overview of my transactions?
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Cash Funding
- Instant bank transfers with open banking (via Tink)
- What is a proof of funds/wealth document?
- How can I deposit into my fiat wallet?
- Where can I find the Bitpanda bank transfer details?
- Withdraw cash
- What is the verification deposit and what are the limits for Bitpanda users?
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Crypto Funding
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Troubleshooting
- ★ What should I do if my fiat deposit or withdrawal is not completed?
- ★ What should I do if my cryptocurrency deposit or withdrawal is not completed?
- Refund not yet received
- Missing payment reference (SEPA deposits)
- What should I do if my fiat deposit or withdrawal is on "Manual approval"?
- What can I do if I am not forwarded to the payment provider for deposits and withdrawals?
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Support ticket
Submit a request about your problem
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FAQ
Get an overview about frequently asked questions
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Feedback
Not happy with something? Raise a complaint
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