Bitpanda is continuously adding ways to make your deposits and withdrawals smoother. If the IBAN assigned to your account has been changed, here’s what you need to know.
How can I make a transfer to the new IBAN?
1
Click "Deposit" on your dashboard
2
Select "Cash"
3
Enter the amount you wish to deposit
4
Select "Bank transfer" as your payment method
5
Continue to the next step to see your unique deposit instructions
Note: Please only use the bank details provided by Bitpanda, and don’t forget to add the payment reference!
How can I be sure that the funds will arrive safely?
Make sure to enter the payment reference you see in the app, alongside the other payment details. Your funds will always be safe.
Will my payment reference change?
Your payment reference is always the same regardless of the IBAN you send the funds to.
How long do transfers take?
Bank transfers can take up to 3 business days, but, most transfers should arrive instantly.
By following these instructions and ensuring you use the correct IBAN and payment reference, you can make seamless and secure transfers without any issues.