If you are a CASP (Crypto Asset Service Provider) and need to request Travel Rule data for funds sent to or from a Bitpanda wallet, you can submit your request directly through our secure partner platform. Follow the steps below to complete your submission.
Submit Your Travel Rule Data Request
1
Access the link
Click on the dedicated link here to start the process.
2
Provide the required details
Click on Get Started and fill in the relevant fields.
Company Information: Business email address, company name, etc.
Transaction Information: Expected monthly transactions and product of interest.
Ensure you select "Travel Rule" under the field for product of interest.
3
Confirmation
After submission, you will receive an email confirmation from Sumsub with additional steps and required documents.
Once you have completed these steps, Bitpanda's team will process your request.
Important Notes
- Submission Platform: Bitpanda only accepts requests submitted through the relevant link. Requests sent via other channels or our support contact form will be redirected to this page.
- Data Accuracy: Ensure all information provided is accurate and complete to avoid delays in processing.
- Support: If you encounter any issues with the submission process, please contact Bitpanda Support.
FAQ's
Why is Travel Rule data required? +
Travel Rule compliance is a regulatory requirement to ensure secure and transparent crypto transactions between financial institutions.
How long does it take to process my request? +
Requests are typically processed within 5-10 business days, provided all required information is submitted correctly.
By adhering to these guidelines, you can ensure a smooth and compliant process for requesting Travel Rule data. Thank you for your cooperation.