How to change your legal name depends on whether your Bitpanda account is already verified or not.
I’m already verified ▼
If your account is already verified, please contact us with your new name and the reason for the change. We will update our records on your behalf.
Required Legal Documents:
- Passport or ID card (stating the new name)
- Marriage certificate
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Accepted Formats
We accept JPG, PNG, and PDF. Please note that we do not accept HEIC files.
I’m not verified yet ▼
You don't need to contact us! You can easily update your legal name yourself during the 'Verify Now' process in your account settings.
I need help with my verification ▼
Experiencing issues? Please have a look at this article for instant solutions to the most common verification problems.