For users registered in the UK, cryptocurrencies can only be bought, sold, and exchanged in GBP. If you deposit funds using a payment provider in another currency, it will be automatically converted into GBP for an appropriate fee charged by the payment provider.
Seeing a "Trading is disabled" error?
If your account was recently migrated from Bitpanda GmbH to Bitpanda UK Ltd or previously had a non-GBP currency (such as EUR) assigned as the default, trading may be temporarily blocked with a 'Trading is disabled' message. Since UK accounts only operate in GBP, simply switch your default currency to GBP using the steps below to resolve this.
Change default currency to GBP
In order to change your default currency to GBP, please follow these steps:
- Click on your User Icon in the upper right corner
- Click on My account
- Select GBP under Default currency
- Tap on the Profile button
- Tap on My account
- Select GBP as your currency under Settings
- Tap on the Profile button
- Tap on your User Icon
- Select GBP under Default currency
Once updated, all prices on your account will be displayed in GBP and your trading access will be enabled.
Note: UK accounts can only hold and trade in GBP. Please ensure your default currency remains set to GBP to avoid any interruptions to your account.
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