A proof of funds/wealth (PoF/PoW) document shows the origin of the funds or wealth you use for fiat or crypto deposits on Bitpanda.
As a fully regulated investment platform, we need to collect proof of funds/wealth documents from time to time.
Please choose which of the following sections describes your case best to see the accepted documents in each category.
- Proof of funds/wealth for individuals
- Legal information for why proof of funds/wealth is required
- FAQ
Proof of funds/wealth for individuals
Accepted documents for fiat deposits
If the money you use/d for the deposit is coming from:
- Three bank statements from the last six months showing the source of income and the transaction details (such as sender and recipient IBANs, names and date)
- Wage, salary or pension statement from the last six months OR
- Most current tax return OR
- Two salary or pension payment details excerpts from the bank statement
- Rental agreement signed by client and tenant and a bank statement showing the receipt of the payment and the transaction details OR
- Bank statement covering 3 months showing the received rental or leasing income and the transaction details OR
- Proof of ownership (e.g. land register excerpt) and a bank statement showing relevant examples of incoming payments OR
- Most current tax return
- Certified sales contract in the name of the account holder AND
- Bank statements showing the receipt of the payment and the transaction details
- Signed sales contract in the name of the account holder AND
- Bank statements showing the receipt of the payment and the transaction details
- Tax report from the respective broker platform OR
- Bank statements showing the sale of stocks and the transaction details OR
- Most current tax return
- Loan contract signed by all parties AND
- Bank statements showing the receipt of the payment and the transaction details
- Gift agreement or deed signed by all parties OR
- Tax or Ministry of Finance notification (especially for significant value)
- If monetary: Also, bank statements showing the receipt of the payment and the transaction details
- Profit Distribution Agreements / Dividend Resolution in the name of the individual (or proof of ownership) AND
- Bank statements showing the receipt of the payment and the transaction details
- Notarised contracts of the sale of the shares of the company in the name of the account holder AND
- Bank statements showing the receipt of the payment and the transaction details
- Declaration of inheritance or Tax or Ministry of Finance notification AND
- Bank statements showing the receipt of the payment and the transaction details
Accepted documents for cryptocurrency deposits
Please send us documentation about the origins of all your cryptocurrency funds covering your account ownership and the transaction history or any relevant purchase, withdrawal or swap confirmations.
Here are some examples of possible sources of crypto funds. Click on the scenario that describes your case best to see the accepted documents in each category:
- Screenshots of purchase and withdrawal confirmation displaying the account ID or any other unique identifier and all transaction details OR
- Receipts which provide the proof of purchase (e.g. using an OTC)
- Screenshots of the transaction history displaying profits made on other brokers or exchanges and displaying withdrawals to Bitpanda AND
- Screenshots of the exchange account displaying the account details
- Invoices for services which have been paid for in cryptocurrencies AND
- Screenshot of the withdrawal from the wallet/exchange
- For token sales: Signed contract confirming the payment made in cryptocurrency
- For ICOs: Signed contract, including the full name of the ICO
- Transaction history (screenshots/emails) documenting the purchase and withdrawal of the token (wallet addresses and transaction ID)
-
Bank statement, if fiat was used for investing
- Proof of mining equipment ownership (e.g. photos, purchase receipts) AND
- Screenshots of mining platform displaying rewards, hashrate and number of miners
- Screenshots or email confirmations showing the transaction history from and to wallets, displaying the wallet addresses and transaction hashes
- Screenshots of the transaction history on which staking deposits, withdrawals and profits are visible, including the interest rate and staking period AND
- Wallet addresses and transaction IDs
- Screenshots or email confirmations of the transaction history, on which the deposits and withdrawals to Bitpanda are visible AND
- Wallet addresses and transaction IDs
- Screenshots of the transaction history (wallet addresses and transaction IDs), showing the swaps and withdrawals to Bitpanda
-
Screenshots of the transaction history (wallet addresses and transaction IDs), clearly showing the lender/liquidity pool, the amount and the origin of deposited collateral
-
Screenshots of the transaction history on the external exchanges or wallets (i.e. cold wallet), showing the initial transfer from Bitpanda as well as the redeposit
Tip: The more precisely you are able to provide the origin of the cryptocurrencies, the quicker this check can be completed.
Legal information for why proof of funds/wealth is required
Please find the legal information in our privacy policy under “Details to and proof of funds” and points 5.4 and 9.8 of our group terms and conditions.
FAQs
What do I need to do? +
Even though this may sound complicated, all you actually have to do is prove how you acquired the funds/wealth. Please note that the submitted documents must not only corroborate your most recent deposit (or withdrawal), but also the sum of your previous transactions up to the stated amount.
It is in our interest to make trading possible again for you as quickly as possible and to reduce the request for this type of proof to an absolute minimum.
Why is this needed? +
We understand that it may not always be easy to provide all the evidence, but we are required to request this proof by law. If you are unable to provide the proof, please contact our support team directly via our contact form.
Further information can be found in our privacy policy under "Details to and proof of funds" and under points 5.4 and 9.8 of our group terms and conditions.
What is the minimum amount for proof of funds? +
We are not allowed to disclose the specific limits used for AML purposes due to regulatory requirements and the potential for abuse.
It is not in our interest to block transactions, as Bitpanda makes its profit from trading premiums, and processing these requests causes additional costs.
Can I send evidence in advance? +
Unfortunately, you are currently unable to submit your proof of funds/wealth in advance.
Do I need proof to withdraw capital gains? +
No. AML limits are reached through deposits and withdrawals of fiat and cryptocurrencies. If you only want to withdraw capital gains made on Bitpanda, a withdrawal can be made easily without providing further proof.
Is proof necessary for my specific country? +
Yes. As a company based in Austria, we are subject to AML5 regulations issued by the European Union. We are obliged to obtain proof regardless of which country you come from.
This requirement exists in all EU countries (including the UK) and similar provisions exist globally.
How do I lodge a complaint? +
Should you wish to make a complaint regarding your ticket, you can do so in writing using the address found in our legal notice.
What if my previous exchange no longer exists? +
If an exchange has stopped operating, please send us the following for review:
- Name of the exchange
- Wallet addresses & transaction IDs
- Asset names, amounts, and fiat values traded
- Emails (confirmations for purchases/trades)
- Bank statements showing fiat deposits to that exchange
What happens if I cannot provide the proof? +
We are legally obliged to conduct this review. If supporting documentation cannot be provided after a final review, you will have the option to withdraw your remaining funds and your account will be deactivated. Please notify us via our contact form using the matching category.