If you are a CASP (Crypto Asset Service Provider) and need to request Travel Rule data for funds sent to or from a Bitpanda wallet, you can submit your request directly through our secure partner platform. Follow the steps below to complete your submission.
Submit Your Travel Rule Data Request
-
Access the Link
Click on the dedicated link HERE to start the process.
-
Provide the Required Details
click on Get Started and fill in the relevant field:
- Your Company Information: Business email address, company name, etc.
-
Transaction Information: expected monthly transactions, product of interest, selecting "Travel Rule" under the field product of interest
-
Confirmation
After submission, you will receive an email confirmation from Sumsub with additional steps and documents that should be provided. Once completed, Bitpanda's team will process your request.
Important Notes
- Submission Platform: Bitpanda only accepts requests submitted through the relevant link. Requests sent via other channels or our support contact form will be redirected to this page.
- Data Accuracy: Ensure all information provided is accurate and complete to avoid delays in processing.
- Support: If you encounter any issues with the submission process, please contact Bitpanda Support.
FAQ
Why is Travel Rule data required?
Travel Rule compliance is a regulatory requirement to ensure secure and transparent crypto transactions between financial institutions.
How long does it take to process my request?
Requests are typically processed within 5-10 business days, provided all required information is submitted correctly.
By adhering to these guidelines, you can ensure a smooth and compliant process for requesting Travel Rule data. Thank you for your cooperation.