We are experiencing a high amount of requests - For general questions not related to your account, please get in touch with our community. Also visit our Status page prior to submitting a request for updates on site performance. If there are performance issues, we are already aware of it and working on a fix, therefore there is no need to inform us about it.

Learn more

Logo
Helpdesk Helpdesk Helpdesk Helpdesk Helpdesk Helpdesk Helpdesk
Submit a request

All systems operational

Some systems are experiencing issues

Some systems experiencing critical issues

Some systems experiencing major outages

Hello. How can we help?
Submit a request
All articles at a glance

Promoted articles

  • How can I change my phone number?
  • How can I change my email address?
  • How do I change my personal data?
  • How do I reset my two-factor authentication (2FA)?
  • I'm having trouble logging in
  • Accepted Documents for verification
  • I am experiencing problems with my verification
  • What fees and premiums can I expect to pay on Bitpanda?
  • What should I do if my fiat deposit or withdrawal is not completed?
  • What should I do if my cryptocurrency deposit or withdrawal is not completed?
  • What is a "Proof of Funds" and what requirements and limits are there?
  • What is Bitpanda's Policy on Forks, Staking, Airdrops, Promotions and Giveaways?

Bitpanda Card

The easiest way to spend your investments. Available now!

Accepted documents

Find out which documents you can use for verification.

Bitpanda Crypto Index

Any questions about the Bitpanda Crypto Index? Learn more in our Helpdesk article.

New to Bitpanda?

This "Getting Started" guide covers everything you need to quickly and easily start with Bitpanda.

New to Bitpanda Pro?

This "Getting Started" guide covers everything you need to quickly and easily start with the Bitpanda Pro.

Bitpanda App

Your entire crypto portfolio at your fingertips! Now available for iOS and Android.

BEST

Your key to getting the most out of Bitpanda with the Bitpanda Ecosystem Token!

Bitpanda Blog

Visit our blog for the latest Bitpanda news!

Bitpanda

Show all articles Hide all articles

Bitpanda Pro

Show all articles Hide all articles
Return to top
←Back to Bitpanda.com

 Status
English Deutsch Español Français Italiano Polski Türkçe