Hello. How can we help?
Promoted articles
- What is the fastest way to get help with my problem?
- How can I change my phone number?
- How can I change my email address?
- How do I reset my two-factor authentication (2FA)?
- I'm having trouble logging in
- Payment methods, limits and transaction costs
- I am experiencing problems with my verification
- What should I do if my fiat deposit or withdrawal is on "Manual approval"?
- What should I do if my cryptocurrency deposit or withdrawal is not completed?
All articles at a glance
-
New
-
What's new?
-
What is Bitpanda Metals?
-
USD Coin (USDC) is now available on Bitpanda
-
Tether (USDT) is now available on Bitpanda
-
Introducing iDEAL as a new payment provider on Bitpanda
-
What is Bitpanda Savings?
-
How do I create a savings plan?
-
Bonjour! All Bitpanda services are now available in French
-
Introducing Zimpler as a new payment option on Bitpanda
-
Get started with the new Bitpanda App
-
Meet the all new Bitpanda 2.0
-
What is Bitpanda Metals?
-
-
Getting Started
-
Start here
-
About Bitpanda
-
Cryptocurrencies
-
-
My Account
-
General
-
★
How can I change my phone number?
-
★
How can I change my email address?
-
How do I change my personal data?
-
Change or add a bank account for withdrawals
-
How can I download the history of my Bitpanda account?
-
How can I change the default currency of my account?
-
How do the charts work?
-
What happens if I revoke my consent to privacy?
-
How do I create an account?
-
How can I retrieve my data stored by Bitpanda?
-
What can I do with an unverified account?
-
★
How can I change my phone number?
-
Troubleshooting
-
★
How do I reset my two-factor authentication (2FA)?
-
★
I'm having trouble logging in
-
What can I do if I do not receive emails?
-
How can I whitelist the Bitpanda email address?
-
I forgot my registered email address for my Bitpanda account
-
I am having problems logging in from a new browser
-
I have problems with the reCAPTCHA from Google during login
-
Forgot your password or PIN?
-
Does Bitpanda offer phone support?
-
How do I report a bug?
-
How can I delete my account?
-
★
How do I reset my two-factor authentication (2FA)?
-
-
Verification
-
General
-
Troubleshooting
-
-
Buy, Sell and Swap
-
Buy
-
Sell
-
Swap
-
Troubleshooting
-
Bitpanda To Go
-
-
Bitpanda Wallet
-
General
-
Which cryptocurrencies does Bitpanda support?
-
Which metals does Bitpanda support?
-
What is the trade only mode?
-
Bitpanda ERC20 support
-
Where can I find an overview of all my orders and transactions?
-
Where can I find an overview of all my orders?
-
Where can I find an overview of my Fiat transactions?
-
Where can I find an overview of my cryptocurrency transactions?
-
What is the minimum deposit and withdrawal amount for cryptocurrencies and Fiat currencies?
-
What is the transaction fee or miner fee?
-
Which cryptocurrencies does Bitpanda support?
-
Deposit and withdraw cryptocurrencies
-
How can I deposit cryptocurrencies?
-
How can I send my cryptocurrencies?
-
How does the "Contacts" option work?
-
How can I transfer cryptocurrency between my Bitpanda Wallets?
-
How does the option to have multiple wallets for a single cryptocurrency work?
-
How can I use multiple addresses per wallet for my cryptocurrencies?
-
How to make a wallet my default wallet and how to delete a wallet?
-
What cryptocurrency address formats are used on Bitpanda?
-
How can I deposit cryptocurrencies?
-
Fiat Wallet
-
Troubleshooting
-
★
What should I do if my cryptocurrency deposit or withdrawal is not completed?
-
Why is a cryptocurrency wallet temporarily unavailable?
-
I sent cryptocurrencies to my Bitpanda Wallet but did not receive them
-
I sent cryptocurrencies from Bitpanda to another wallet, but they did not arrive
-
I didn't receive the SMS-PIN to deposit to my Fiat Wallet
-
What can I do if I have problems with my hardware wallet (Ledger or Trezor)?
-
★
What should I do if my cryptocurrency deposit or withdrawal is not completed?
-
-
Security
-
Bitpanda Business, Plus and OTC
-
Bitpanda Business
-
Bitpanda Plus
-
Bitpanda OTC
-
-
Affiliate
-
Miscellaneous
-
Tell-a-Friend
-
Telegram
-
More
-