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Get started with Bitpanda Business

Bitpanda Business – The European partner for modern corporates 

If you are seeking a secure and reliable platform to invest your company's idle cash in digital assets, Bitpanda Business is exactly what you need – the regulated gateway to corporate crypto integration.

Your benefits at a glance:

  • 3.000+ digital assets and a wide range of easy-to-use products & features like
  • International payment options, incl. EUR, CHF, USD & GBP
  • No account management fees
  • Secure and regulated 24/7 investment platform 
  • Dedicated business customer support - from account opening to your first trade 

Which requirements do I need to consider? 

How can I apply for a business account? 

What documents and information do you need?

Most frequently asked questions (FAQ)

Which requirements do I need to consider?

Power of representation

The person completing the registration and applying for the business account must be authorised to act on behalf of the company.

Country of incorporation

Bitpanda Business is available for businesses in over 100 countries worldwide - with some exceptions. Check here to see if your business location is one of them.

Industry

Similar to the Country of Incorporation, there are industries to which we cannot offer Bitpanda Business. A list of supported industries can be found here.

Please note that even though Bitpanda Business is available for the country and industry of your company, your onboarding application may not be accepted due to other internal business policy reasons.

How can I apply for a business account?

  1. If you ensured that you hold the company’s representation rights and that Bitpanda Business is available for your industry and country, you can apply for a business account here 
  2. If your application is accepted, you will receive an email with further information. 
  3. After the personal verification process has been successful, you will be granted access to our secured Business portal, where you can directly upload all required documents

Your application might take between 2 to 4 weeks to be processed. If the required documents are incomplete or additional information is needed, processing times can increase.

What documents and information do you need?

Depending on the legal entity and company structure, the documents you need in your individual case to open the business account may vary, or additional documents may be required.

The following list should be considered as a basis for what information is essential when applying for a business account.

Company information

  • Company register extract (not older than 6 weeks)  
  • Information about the shareholders & beneficial owners   
    (in the form of extracts from the local registers e.g. Transparency Register, not older than 6 weeks) 
  • Organizational chart: Required only if your company structure has more than one level, showing the ownership and control structure up to the ultimate beneficial owners (UBOs)  

Proof of Funds

  • Bank statements of all relevant business accounts, that will be used as a reference account with Bitpanda
    • Showing recent transactions, current balance, company name, and IBAN
    • Not older than 3 weeks
  • Most recent financial statements (e.g. annual account, balance sheet, profit & loss statement)

Do you need help or have any questions? 

Our team is here to support you. Please submit a request and we will help you out in no time.

Most frequently asked questions (FAQ)

Required documents and information

Why are these documents and information required?

Obtaining information and documents as part of the KYC (Know Your Customer) onboarding process is an essential part of our AML due diligence obligations under the Austrian Financial Market Money Laundering Act and helps us, among other things, to know our customers better and to counteract money laundering and terrorist financing.
Why do you need an organisational chart of the company?
If your company has multiple tiers such that other entities also own shares in your company, an organisational chart is essential to understand the ownership structure and know the identity of the ultimate beneficial owners who directly or indirectly hold at least 25% of the company's shares. Here is a An example can be seen here.
We are a start-up and don’t have financial results available yet. What can we provide?

For young companies or Start-ups who do not have financial statements yet, we require a detailed business plan, including a financial forecast instead.

Application

Who is allowed to apply for a business account?
The person signing up has to be authorised to act on behalf of the company (e.g. Director, Manager, CEO) as seen in the company register excerpt.
I have a power of attorney. Am I allowed to sign up for a business account?
No, this is not possible.
How can I submit the required documents?
After your application has been successful, you need to personally identify yourself first. Afterwards you will automatically receive an email with the link to the Business Portal. Here, all required documents need be uploaded. Once everything is confirmed using DocuSign in the last step, our Business Team will start the document verification process. Please mind that this may take between 2-4 weeks. Only after successful document verification will you be able to deposit and trade. You will be notified via email once the verification has been successful.
Why do authorised persons have to verify/create a separate Bitpanda account?

In addition to the company details, we are obliged to identify all authorised persons who may access the business account. 

Therefore, we require the opening of a private Bitpanda account and the completion of the online verification.

Who is allowed to sign the documents?

All documents have to be signed by the representative(s) of the company (e.g. if joint representation rights apply, then we need the signatures of all relevant representatives).

Do you accept digital signatures?

Provided that the digital signature is a certified signature (e.g. DocuSign, A-Trust), these can also be accepted. Alternatively, the documents must be signed by hand.

How long does the onboarding process take?
If the necessary documents and information is provided accurately, the review process can be completed within 2-4 weeks. However, missing or incomplete information, as well as increased ticket volumes, can increase the processing time.
My application has been rejected. Why?
Please note that there are countries and industries for which we cannot offer Bitpanda Business. In addition, Bitpanda reserves the right to decline business account applications due to other internal business policy reasons.

General

Can I use the same phone number for my business and private account?

Currently, this is not possible. Each account needs its own phone number.

I have completed the verification but I cannot deposit. Why?

Deposits and trading are possible once all the necessary steps in the Business Portal have been completed (incl. all relevant document upload), and have been verified by our Business Team. Once your business account has been successfully approved, you will automatically receive an email.

How are the provided documents and information stored?
We take the safety of our customers and their funds very seriously. We only process your data for the purposes permitted according to GDPR, and have several security measures in place to make sure your business data is safely stored and processed. For further information, please check out our privacy policy.
Can I use my private bank account for transfers from/to my business account?
Business accounts may only be used for business purposes and on behalf of the registered company. Thus, deposits or withdrawals are only allowed to and from bank accounts with the same business name.
What should I do in case of any change in the company (e.g. company name, director, address, bank account etc.?
Any changes must be reported to us immediately during the business relationship, together with the relevant evidence.
I cannot trade ETF / stocks as a business– why? 
At present, stock & ETF trading is not available for business accounts due to regulatory and compliance requirements. Offering equities to business clients requires a different legal and operational setup than for private retail clients. This is not a commercial decision, but rather a consequence of regulatory obligations and our responsibility to provide a fully compliant and secure solution. In the meantime, legacy stocks are only available for sale and you can continue to use our platform to diversify through crypto assets. We are working on making stock trading available for business clients again in the future; however, we are currently unable to share a concrete timeline.