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Get started with Bitpanda Business

If you are seeking a secure and reliable platform to invest your company's idle cash in digital assets,  Bitpanda Business is exactly what you need.

Your benefits at a glance:

  • 3.000+ digital assets and a wide range of easy-to-use products & features like
    • Bitpanda Cash Plus
    • Bitpanda Crypto Index
    • Savings Plan
    • Bitpanda Pay and much more
  • International payment options, incl. EUR, CHF, USD & GBP
  • No account management fees
  • Secure and regulated 24/7 investment platform 
  • Dedicated business customer support - from account opening to your first trade 

Which requirements do I need to consider? 

How can I apply for a business account? 

What documents and information do you need?

Most frequently asked questions (FAQ)

Which requirements do I need to consider?

Power of representation

The person completing the registration and applying for the business account must be authorised to act on behalf of the company.

Country of incorporation

Bitpanda Business is available for businesses in over 100 countries worldwide - with some exceptions. Check here to see if your business location is one of them.

Industry

Similar to the Country of Incorporation, there are industries to which we cannot offer Bitpanda Business. A list of supported industries can be found here.

Please note that even though Bitpanda Business is available for the country and industry of your company, your onboarding application may not be accepted due to other internal business policy reasons.

How can I apply for a business account?

  1. If you hold the company’s representation rights that you want to register with us, and if you ensured that Bitpanda Business is available for your industry and in your country,  you can simply create a business account by using this link. 
  2. Once the registration is complete, you will receive an email with further information.
  3. Please make sure to complete the verification process before submitting the required documents.
  4. Submit your application along with the necessary documentation to business-signup@bitpanda.com.

Your application might take between 2 to 4 weeks to be processed. If the required documents are incomplete or additional information is needed, processing times can increase.

What documents and information do you need?

Depending on the legal entity and company structure, the documents you need in your individual case to open the business account may vary, or additional documents may be required. 

The following list should be considered as a basis for what information is essential when applying for a business account.

 Company information

  • Extract from the company register
  • Information about the shareholders & beneficial owners (in the form of extracts from the local registers) 
  • Ownership structure chart showing the levels up to the ultimate beneficial owners, including ownership percentages (if the ownership structure has more than one level)

Proof of Funds

  • Bank account statements of all relevant bank accounts used for deposits/withdrawals 
  • Most recent financial statements (e.g. annual account, balance sheet, profit & loss statement)
  • Additional evidence of fiat and crypto funds earmarked for deposit at Bitpanda and have an external origin (e.g. loans, sale of real estate, etc.)

Do you need help or have any questions? 

Our team is available for you from 8 am to 6 pm, Monday-Friday. Submit a request or book a call with one of our dedicated specialists.

Most frequently asked questions (FAQ)

Required documents and information

Why are these documents and information required?

Obtaining information and documents as part of the KYC (Know Your Customer) onboarding process is an essential part of our AML due diligence obligations under the Austrian Financial Market Money Laundering Act and helps us, among other things, to know our customers better and to counteract money laundering and terrorist financing.
Why do you need an organisational chart of the company?
If your company has multiple tiers such that other entities also own shares in your company, an organisational chart is essential to understand the ownership structure and know the identity of the ultimate beneficial owners who directly or indirectly hold at least 25% of the company's shares. Here is a An example can be seen here.
We are a start-up and don’t have financial results available yet. What can we provide?

For young companies or Start-ups who do not have financial statements yet, we require a detailed business plan, including a financial forecast instead.

Application

Who is allowed to apply for a business account?
The person signing up has to be authorised to act on behalf of the company (e.g. Director, Manager, CEO) as seen in the company register excerpt.
I have a power of attorney. Am I allowed to sign up for a business account?
No, this is not possible.
How can I submit the required documents?
You can submit your application along with the necessary documentation to business-signup@bitpanda.com.
Why do authorised persons have to verify/create a separate Bitpanda account?

In addition to the company details, we are obliged to identify all authorised persons who may access the business account. 

Therefore, we require the opening of a private Bitpanda account and the completion of the online verification.

Who is allowed to sign the documents?

All documents have to be signed by the representative(s) of the company (e.g. if joint representation rights apply, then we need the signatures of all relevant representatives).

Do you accept digital signatures?

Provided that the digital signature is a certified signature (e.g. DocuSign, A-Trust), these can also be accepted. Alternatively, the documents must be signed by hand.

How long does the onboarding process take?
If the necessary documents and information is provided accurately, the review process can be completed within 2-4 weeks. However, missing or incomplete information, as well as increased ticket volumes, can increase the processing time.
My application has been rejected. Why?
Please note that there are countries and industries for which we cannot offer Bitpanda Business. In addition, Bitpanda reserves the right to decline business account applications due to other internal business policy reasons.

General

Can I use the same phone number for my business and private account?

Currently, this is not possible. Each account needs its own phone number.

I have completed the verification but I cannot deposit. Why?

Deposits and trading are possible once your business account has been approved.

How are the provided documents and information stored?
We take the safety of our customers and their funds very seriously. We only process your data for the purposes permitted according to GDPR, and have several security measures in place to make sure your business data is safely stored and processed. For further information, please check out our privacy policy.
Can I use my private bank account for transfers from/to my business account?
Business accounts may only be used for business purposes and on behalf of the registered company. Thus, deposits or withdrawals are only allowed to and from bank accounts with the same business name.
What should I do in case of any change in the company (e.g. company name, director, address, bank account etc.?
Any changes must be reported to us immediately during the business relationship, together with the relevant evidence.