If you've entered the wrong phone number during registration or switched to a new phone number, please follow these simple steps:
- Check if the new phone number is from a country where our services are available
- Log in to your Bitpanda account
- Click on the Panda icon at the top right corner
- Select Profile
- Locate the Phone number section within your profile settings and click on the Edit icon
- Enter your new phone number and click on Save changes
- Check if the new phone number is from a country where our services are available
- Log in to the Bitpanda app
- Tap on Profile
- Tap on your User Icon
- Tap on your Phone number
- Enter your new phone number and tap on Change
If you discover another account is using your new number, please let us know. We can't accept the same number in two accounts.