How can I send my cryptocurrencies?

To send your cryptocurrencies from Bitpanda to another wallet follow these steps:

Desktop Mobile App (Android)
  1. Log in to your account and click on Send in the top right corner
  2. Select the cryptocurrency and wallet you want to send from
  3. Then enter the address you want to send to, or choose from your existing contacts
  4. In the next step you can choose the amount
  5. In the last step you see a summary. If everything is correct, click on Send now
  6. You will receive a confirmation email. After clicking Confirm Transaction, the process is complete

Please make sure that you never send the coins of one cryptocurrency to an address of another cryptocurrency. Otherwise these coins will definitely be lost.

Tip: If you have multiple wallets for one cryptocurrency on Bitpanda you can transfer your coins between them. Also check the coin deposit and withdrawal fees.

Ripple (XRP) withdrawals

If you need a destination tag when sending Ripple, do not forget to include it, otherwise, the recipient cannot assign the transaction.

When depositing Ripple to your Bitpanda Wallet, it is necessary to add your correct destination tag otherwise the transaction cannot be assigned to your account.

Learn more on how to receive cryptocurrencies.

Tip: If you sent Ripple and forgot to include the destination tag the recipient will need the transaction ID (hash).

Stellar (XLM) withdrawals

If you need a memo when sending Stellar, do not forget to include it, otherwise, the recipient cannot assign the transaction.

For Stellar withdrawals you can choose whether you want to use MEMO_ID or MEMO_TEXT. In case of a transfer to other services (i.e. exchanges), please check which memo type is required by the recipient and add it to your transaction.

When depositing Stellar to your Bitpanda Wallet, it is necessary to add your correct memo, otherwise the transaction cannot be assigned to your account.

For deposits the memo has to be of type MEMO_ID.

Learn more on how to receive cryptocurrencies.

Tip: If you sent Stellar and forgot to include the memo the recipient will need the transaction ID (hash).

Bitpanda "Contacts"

The option contacts can make it easier sending/receiving cryptocurrencies between Bitpanda users. These transactions are free of charge and processed in seconds.

Learn more on how does the Contacts option work?

Tip: If you have multiple wallets for one cryptocurrency on Bitpanda you can transfer your coins between them. Also check the coin deposit and withdrawal fees.

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