How can I retrieve my data stored by Bitpanda?

How can I request the personal data Bitpanda holds about me?

If you'd like to access the personal data Bitpanda holds on your account, you can do so by submitting a subject access request (SAR), in line with your rights under the UK Data Protection Act (DPA).

To request your data:

1. Log in to your account.

2. Navigate to My Profile → Terms & Privacy (found at the bottom left).

3. Select Request Personal Data.
   
   

Alternatively, you can submit your request by email:

Please email us from your registered and verified email address and include:

• A clear request stating you would like a copy of your data

• A copy of a valid UK government-issued photo ID, such as:

  • A UK driving license

  • A UK passport

  • A UK residence permit