Under the menu item My Account, you will find Terms & Privacy at the bottom left. Then you will see the option Request Personal Data.
In accordance with the Data Protection Act, you have the right to be presented with a copy of the information that Bitpanda holds about you. This is known as a subject access request (SAR). For this, we need an email sent from your registered and verified email address on Bitpanda, which contains your current photo ID.