Accepted Documents for verification

Identity documents

The following identity documents can be used for verification:

* For Italian and Greek citizens, the old paper-based ID document cannot be accepted.

** Unfortunately, our verification partner companies are currently experiencing issues with the verification of Swedish citizens.

*** Unfortunately, there are official Belgian and Portuguese identity documents in circulation that were issued with a false ID number. Although these kinds of documents may be considered a correct ID document in some places, our verification partner companies cannot accept them as a valid identity document for verification.

**** Unfortunately, our verification partner company cannot accept documents for which the validity date has expired, even if they are still valid in some cases.

For additional information concerning US citizens and residents, please read our Terms & Conditions.

Note: A driving licence or residence permit is not sufficient for verification.

Unfortunately, there is nothing we can do to complete your verification if our verification services (Onfido, Youniqx, IDNow and eID) are unable to verify your account. We do not offer the possibility to be verified by post, via email or in person.