Bitpanda accepts identity documents from over 80 countries across Europe and beyond. Check the list below to see if yours is supported!
Identity document acceptance
To use Bitpanda services and products, users must verify their identity per the applicable regulations. We can accept the following documents:
| Citizenship | Bitpanda GmbH* users in EEA countries, as well as Switzerland and European microstates***** | Bitpanda GmbH users in other accepted jurisdictions** | Bitpanda Asset Management GmbH*** (BAM) users |
| EEA countries |
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| Switzerland or other European microstates***** |
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| Other nationalities |
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* In general, residents of other EEA countries or Switzerland, except the Netherlands.
** Turkey, Turkish Republic of Northern Cyprus, Serbia or UAE and British islands not part of the UK, Guernsey, Jersey and Isle of Man.
*** In general, German residents, unless otherwise approved by Bitpanda.
**** Issued in accordance with Directive 2006/126/EC
***** Andorra, Monaco, Liechtenstein, San Marino and Vatican City
****** With the exception of Bulgaria
Please note that for all residence permits, the holder must reside in the country where the permit was issued, and the permit must be valid for at least one year from the start of the Bitpanda onboarding process.
Furthermore, we also cannot accept paper-based ID documents from Turkish citizens.
Is Bitpanda available in my country?
Take a look at the list of supported countries to find out if we offer our services in your country.
Are there restrictions?
Bitpanda may restrict the offer of its services and products and may not complete the onboarding for persons who are:
- Minors or individuals with a lack of legal capacity;
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Customers residing in non-approved markets or jurisdictions;
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Persons that qualify as US-reportable accounts in accordance with the Foreign Account Tax Compliance Act (FATCA), including US citizens and US residents;
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Individuals or legal entities listed on the EU, OFAC, UAE and/or UK sanction lists;
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Citizens of the following countries:
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Afghanistan |
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American Samoa |
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Anguilla |
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Belarus |
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Burundi |
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Burkina Faso |
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Cameroon |
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Central African Rep. |
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Chad |
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Congo (DRK) |
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Crimea (Sevastopol) |
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Cuba |
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Guinea-Bissau |
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Haiti |
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Iran |
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Iraq |
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North Korea |
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Lebanon |
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Libya |
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Mali |
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Mozambique |
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Myanmar (Burma) |
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Niger |
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Palau |
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Palestine |
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Puerto Rico |
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Russia |
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Somalia |
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South Sudan |
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Sudan |
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Turks and Caicos Islands |
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Uganda |
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United States |
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United States Virgin Islands |
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Vanuatu |
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Venezuela |
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Yemen |
FAQ
Can I verify if my country or ID is not supported?
Unfortunately, if we do not support your identity document or country of residence, verification with Bitpanda is currently not possible.
Why is my ID supported but not my country of residence?
Due to regulatory reasons, verification is only possible in certain countries. However, in some cases, the verification providers accept ID documents even from non-supported countries. For example, although verification is not available in Argentina, an Argentinian passport can be a valid verification document.
I can’t verify. Are there alternatives?
Unfortunately, if our verification services are unable to authenticate your account, there is currently no alternative available. We also do not offer the possibility to be verified by post, via email or in person.