Our Community team has a variety of tasks to support, protect and empower our ever-growing Bitpanda community. The community team assists you with general questions and guides you to navigate through the Bitpanda App and our services. Furthermore, they address your feedback, concerns and all your general questions about Bitpanda in order to make sure our community voice is heard and understood.
One of the missions of our Community team is to warn you about the different possible scams, and give you all available information on how to avoid them. We provide an extended article with various scam types. If you wish to know more about how to spot online scams, we highly recommend that you read the full article about it.
Should you have any account-related questions like difficulties with transactions, changes to your personal data or similar issues, keep in mind that for security reasons, our Community team cannot discuss account-related details on our social media platforms. To resolve those account-specific cases, please contact our support team via the official contact form.
Please check below to see all the available channels where you can get in touch with us:
If you are interested to know more about Bitpanda, how to optimise your user experience or you are just eager to find out more about us, we also invite you to check our Youtube Bitpanda channel.
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