If you are having difficulties with the reCAPTCHA, This guide is giving solutions to the most common errors.
Tip: If you have a Google account log in to that first, so you will not have to select the pictures of the reCAPTCHA.
Please enter your email address and password at https://web.bitpanda.com/user/login.
In the next step you will get a picture shown, with a description to click certain parts of it. Only click the parts requested in the description. If none of the parts match the description click on Skip.
It is possible, that you have to complete the process multiple times. You can also request a new task using the icon at the bottom left. You also have the possibility to change to an audio task. For help click the Help icon.
Examples of reCAPTCHA questions are "Select all images with bicycles" or "Select all images with taxis". Here is an example:
To complete the process click on Verify. After completing the reCAPTCHA you are able to log in to your account.
Unfortunately, there is no alternative for the reCAPTCHA. Please note that this is a security feature, especially to prevent unauthorised access to your account.
At the moment reCAPTCHA's are only available in German. you see the translations of the most common reCAPTCHA descriptions below.