- Login issues
- Why is my account inactive?
- How do I reset my two-factor authentication (2FA)?
- What should I do if I receive an error message like “Action forbidden”, “Rate limit”, “Transaction amount too low” or similar?
- What can I do if I do not receive emails?
- How can I whitelist the Bitpanda email address?
- I have problems with the confirmation email and the confirmation link
- I forgot my registered email address for my Bitpanda account
- New device or browser login
- I have problems with the reCAPTCHA from Google during login
- Forgot your password or PIN?
- How do I reactivate my account?
- Does Bitpanda offer phone support?
- How do I report a bug?
- How can I delete my account?
Welcome to our community!
We are sure you've heard that a lot of scammers exist within the Crypto Community. That's why we have put together an article for you on how to spot the most common scam methods.