How do I reactivate my account?

To learn more on why an account may need to be reactivated, please take a look at our terms and conditions (keyword: Bitpanda Client account).

If you need to reactivate your account for whatever reason, please get in touch with us.

In the case of a double account, please enter your registered email in the appropriate field and let us know which email address and phone number you want to use in the future for your Bitpanda account.

Note: We will only reactivate the account if you have frozen it by yourself via the password reset email or by requesting the deactivation through our support team. For violations of our terms and conditions, we will process it on an individual basis.