Address change

Changing your residential address is simple! This article will guide you step by step through the process.

I’m not verified yet

If you haven't verified your account yet, you can easily update your residential address in the Verify now section.

I’m verified

If your account has already been verified, here's how to update your home address:

Desktop Mobile App
  1. Log in to your Bitpanda account 
  2. Click on the Panda icon at the top right corner 
  3. Select Profile 
  4. Locate the Address section within your profile settings and click on the Edit icon 
  5. Search for your new address or add it manually and click on Save changes 


Moved to a new country?

If you've recently moved to a new country and need to update your account details accordingly, please contact us, and our customer care team will assist you with the necessary steps. 


I have trouble with my account verification

If you experienced issues with your Bitpanda account verification, please have a look at this article. It provides solutions for the most common problems.