If you send coins to your deposit addresses, your Bitpanda wallet will be automatically credited with the correct amount, after confirmation by the network.
- Depositing cryptocurrencies
- Additional deposit addresses
- ERC20 tokens
- NEM (XEM)
- Ripple (XRP)
- Stellar (XLM)
- EOS (EOS)
- Zcash (ZEC)
- Cosmos (ATOM)
- Solana (SOL)
- Bitcoin (BTC)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Komodo (KMD)
- IOTA (MIOTA)
- Tezos (XTZ)
- Cardano (ADA)
- NEO (NEO)
- Waves (WAVES)
- Lisk (LSK)
- Tron (TRX)
- Doge (DOGE)
- Ontology (ONT)
- Vechain (VET)
- Polkadot (DOT)
- Avalanche (AVAX)
- Fees
- Cryptocurrency address formats
Depositing cryptocurrencies
To deposit cryptocurrencies on your Bitpanda wallet, please follow these steps:
- Log in to your account and click on Deposit
- Choose the cryptocurrency you want to deposit
- You're now in the respective cryptocurrency wallet where you can see your deposit address and the corresponding QR-code
- Make sure to read and follow the notes below for your cryptocurrency. Then use your deposit address to send coins from your other wallet to your Bitpanda wallet
- Log in to your account and tap on Prices
- Select the cryptocurrency you want to deposit
- Tap More
- Tap on Deposit
- Make sure to read and follow the notes below for your cryptocurrency. Then use your deposit address to send coins from your other wallet to your Bitpanda wallet
- Log in to your account and tap on Prices
- Select the cryptocurrency you want to deposit
- Tap More
- Tap on Deposit
- Make sure to read and follow the notes below for your cryptocurrency. Then use your deposit address to send coins from your other wallet to your Bitpanda wallet
Note: Please always check these limits in the respective wallet before initiating any transaction.
Tip: You can also use the QR-Code instead of the deposit address.
Note: Cryptocurrency deposits to your Bitpanda wallet will be credited automatically as soon as they have received 6 confirmations from Bitcoin miners or the equivalent level of security on other networks.
Usage of additional deposit addresses
In the beginning, you have one deposit address per wallet for each cryptocurrency. In order to generate additional deposit addresses and hence, make your transactions less traceable, you first of all have to use the address.
Note: Pay attention to the different minimum deposit amounts. Keep in mind that your deposit will be lost below this limit. Please note that this cannot be undone. Warning! Please never send one cryptocurrency to an address of another cryptocurrency, otherwise your assets will be lost and cannot be refunded. Please also read the notes on the cryptocurrencies mentioned below.
ERC20 tokens
Regarding ERC20 tokens please read this article:
NEM (XEM)
Note: When depositing NEM to your Bitpanda wallet, it is necessary to add your correct Message, otherwise your coins will be lost and the amount cannot be credited to your account.
Ripple (XRP)
Note: When depositing Ripple to your Bitpanda wallet, it is necessary to add your correct destination tag, otherwise your coins will be lost and the amount cannot be credited to your account.
Stellar (XLM)
Note: When depositing Stellar to your Bitpanda wallet, it is necessary to add your correct Memo, otherwise your coins will be lost and the amount cannot be credited to your account.
For deposits, the Memo has to be of type Memo ID or Memo Text.
For withdrawals you can also choose whether you want to use Memo ID or Memo Text. In case of a transfer to other services (i.e. exchanges), please check which Memo type is required by the recipient and add it to your transaction.
EOS (EOS)
Note: When depositing EOS to your Bitpanda wallet, it is necessary to add your correct Memo, otherwise your coins will be lost and the amount cannot be credited to your account.
Zcash (ZEC)
We only accept non-private Zcash transactions for deposits. Do not deposit from a private address (z-address). When you do so, your funds will be lost.
Cosmos (ATOM)
Note: When depositing Cosmos to your Bitpanda wallet, it is necessary to add your correct Memo, otherwise your coins will be lost and the amount cannot be credited to your account.
Solana (SOL)
When depositing SOL, make sure to only use Solana as the selected network on your external wallet.We only support SOL deposits through the native Solana Network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Bitcoin (BTC)
Note: Please make sure to only deposit BTC to Bitpanda's generated address. If you deposit any other assets (i.e. Bitcoin Cash) they will be lost and cannot be refunded.
When depositing Bitcoin, please make sure to only use the Bitcoin network as the selected network on your external wallet.
We only support Bitcoin deposits through the BTC network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Litecoin (LTC)
Note: If your LTC deposit address is not recognised, this is probably because we are using SegWit or multi-signature addresses. However, our addresses are definitely valid LTC addresses.
When depositing Litecoin, please make sure to only use the Litecoin network as the selected network on your external wallet. We only support Litecoin deposits through the native LTC network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Bitcoin Cash (BCH)
Note: We only credit Bitcoin Cash (BCHN) coins sent to Bitpanda. Deposited Bitcoin Cash (SV) or Bitcoin Cash (ABC) coins will be lost.
When depositing Bitcoin Cash, please make sure to only use the Bitcoin Cash network as the selected network on your external wallet. We only support Bitcoin Cash deposits through the native Bitcoin Cash network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amounts (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Komodo (KMD)
When depositing Komodo, please make sure to only use the Komodo network as the selected network on your external wallet. We only support Komodo deposits through the native Komodo network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
IOTA (MIOTA)
When depositing IOTA, please make sure to only use the IOTA network as the selected network on your external wallet. We only support IOTA deposits through the native IOTA network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Tezos (XTZ)
When depositing Tezos, please make sure to only use the Tezos network as the selected network on your external wallet. We only support Tezos deposits through the native Tezos network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Cardano (ADA)
When depositing Cardano, please make sure to only use the Cardano network as the selected network on your external wallet. We only support Cardano deposits through the native Cardano network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
NEO (NEO)
Note: Please note that we do not support NEO Legacy deposits. Only use NEO 3 as your selected network, or your assets will be lost.
When depositing NEO, please make sure to only use the NEO network as the selected network on your external wallet. We only support NEO deposits through the native NEO network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Waves (WAVES)
Note: Please note that we do not support WAVES alias transactions.
When depositing Waves, please make sure to only use the Waves network as the selected network on your external wallet. We only support Waves deposits through the native Waves network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Lisk (LSK)
When depositing Lisk, please make sure to only use the Lisk network as the selected network on your external wallet. We only support Lisk deposits through the native Lisk network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Tron (TRX)
When depositing Tron, please make sure to only use the Tron network as the selected network on your external wallet. We only support Tron deposits through the native Tron network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Doge (DOGE)
When depositing Doge, please make sure to only use the Doge network as the selected network on your external wallet. We only support Doge deposits through the native Doge network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Ontology (ONT)
When depositing Ontology, please make sure to only use the Ontology network as the selected network on your external wallet. We only support Ontology deposits through the native Ontology network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Vechain (VET)
When depositing Vechain, please make sure to only use the Vechain network as the selected network on your external wallet. We only support Vechain deposits through the native Vechain network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Polkadot (DOT)
When depositing Polkadot, please make sure to only use the Polkadot network as the selected network on your external wallet. We only support Polkadot deposits through the native Polkadot network, so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount (plus the network fee), otherwise your coins will be lost and the amount cannot be credited to your account.
Avalanche (AVAX)
Note: Please note that we do not support AVAX C-Chain or AVAX P-Chain deposits. Only use the AVAX X-Chain as your selected network, or your assets will be lost.
When depositing Avalanche, please make sure to only use the Avalanche network as the selected network on your external wallet. We only support Avalanche deposits through the native Avalanche network (X-Chain), so please do not use any other network or your digital assets will be lost and cannot be refunded.
As with all other cryptocurrency deposits, make sure that you only deposit amounts above the minimum deposit amount plus the network fee, otherwise your coins will be lost and the amount cannot be credited to your account.
Fees
You can see the current fees for deposits and withdrawals here.
Cryptocurrency address formats
Find out what cryptocurrency address formats are used on Bitpanda.
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