How to verify?

To offer you the best verification method according to your needs, you can choose from two verification options:

Tip: You can decide to do the light verification first and become fully verified later, as long as the full verification is available in your country.

Before you start

Before you start with any of the two verification options, please take care of the following:

  • You have a stable Internet connection
  • The webcam or smartphone camera is activated
  • You’re in a quiet, well-lit environment
  • You have an accepted photo ID at hand

Note: A driving license is not sufficient for the verification. Unfortunately, we do not offer verification by post. For security reasons, we cannot accept paper documents.

Light verification

Light verification is a fast, frictionless and user-friendly, document-based verification, where you simply need to enter your personal data and then scan your identity document with your webcam.

Desktop Mobile App (Android)
  1. Click on your user icon
  2. Click on Verify now
  3. Enter your personal details
  4. Confirm that the information given is true, complete and accurate and click on Save and continue
  5. Choose the Country of issuance, Type of identification, and your preferred language for the verification and click on Continue
  6. Click on Start light verification
  7. Confirm the notes and click on Continue
  8. Confirm the note about the processing of your biometric data and click Continue
  9. Allow the browser access to the video camera and microphone of your device and follow the video instructions of the verification provider eID
The verification consists of a video identification procedure. This is done by our partner company eID. You will be connected to the provider immediately after clicking Continue.

Tip: Find out if the light verification is available in your country.

Full verification

Full verification is a fast, frictionless and user-friendly, agent-based verification. With full verification, you will be able to utilise the full scope of all features provided on the Bitpanda Platform, the Bitpanda Global Exchange, and the entire Bitpanda ecosystem. This option is ideal for European users.

Desktop Mobile App (Android)
  1. Click on your user icon
  2. Click on Verify now
  3. Enter your personal details
  4. Confirm that the information given is true, complete and accurate and click on Save
  5. Choose the Country of issuance, Type of identification, and your preferred language for the verification and click on Continue
  6. Click on Start full verification
  7. Choose a Verification Provider and click Continue
  8. Confirm the note about the processing of your personal data and click on Continue

The verification consists of a video identification procedure. This is done by one of our partner companies. You can choose between Youniqx and IDNow, and you will be connected to the appropriate provider immediately after clicking Continue.

Tip: Find out if the full verification is available in your country.

Verification deposit

After successful full verification, a verification deposit is needed to use the full deposit limits for EPS/GIROPAY and SOFORT.

Was this article helpful?
219 out of 371 found this helpful
Have more questions? Submit a request
Share on Telegram
Auf Telegram teilen
Partager sur Telegram
Return to top

Comments

0 comments

Article is closed for comments.

Articles in this section