How to verify?

The way to successful verification

If you take care of the following, your verification is quickly done.

Desktop Mobile App (Android)
  1. On your Dashboard click Verify
  2. Enter your personal data
  3. Confirm that the information given is true, complete and accurate and click on Save
  4. Choose the Country of Issuance and Type of Identification, and click on Continue
  5. Choose a Verification Provider and click Continue

The verification consists of a video identification procedure. This is done by one of our partner companies. You can choose between IdentityTM and IDNow, and you will be connected to the appropriate provider immediately after clicking Continue.

Before you start

Before you start, please take care of the following:

  • You have a stable Internet connection
  • The webcam or smartphone camera is activated
  • You’re in a quiet, well-lit environment
  • You have an accepted photo ID at hand

Note: A driving license is not sufficient for the verification. Unfortunately, we do not offer verification by post. For security reasons, we cannot accept paper documents.

Verification deposit

After successful verification, a verification deposit is needed to use the full deposit limits for EPS/GIROPAY and SOFORT.

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