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What's the name of the relevant asset?

Let us know the relevant PID (identification number) for your transaction or trade. You'll find the PID in the history of your Bitpanda account.

To find the mandate number, simply click on the three dots next to your savings plan and select View Direct Debit mandate.

Do you use the Bitpanda App (Android) or the desktop version?

Please add your new phone number including the country code. Example: for Austria, the country code is "43", so if your number is 0676 1234567, please write: 436761234567.

Please add your new phone number including the country code. Example: for Austria, the country code is "43", so if your number is 0676 1234567, please write: 436761234567.

Please add your current phone number including the country code. Example: for Austria, the country code is "43", so if your number is 0676 1234567, please write: 436761234567.

Please make sure your email address is 2FA protected and that only you have access to it.

Enter your full name.

See what cryptocurrency address formats are used on Bitpanda.

See what cryptocurrency address formats are used on Bitpanda.

For coins like XRP, Stellar, NEM and EOS a reference is required. Learn more about it here.

Note: Bank transfers can take up to three business days. Please keep in mind, that Saturdays, Sundays and public holidays do not count as working days for banks. Furthermore, Austrian public holidays may differ from holidays in other countries.

 

Please send us respective documents as confirmation of this citizenship change (e.g. new passport).

Add more specific details for your request.

Add file or drop files here