The way to successful verification
The verification on Bitpanda consists of several steps.
The first part of the verification requires the following information from you:
- an email address
- a mobile number accepted by us
- and personal data.
The verification also consists of a video identification procedure. This is done by one of our partner companies. You can choose between IdentityTM and IDNow, and you will be connected to the appropriate provider immediately after selecting your available document.
The verification requires a stable Internet connection, a webcam or smartphone, and an accepted photo ID.
Note: A driving license is not sufficient for the verification.
After successful verification, there is a 2,500 EUR daily deposit limit (except bank transfers) which will be increased after the verification deposit is completed. The limit increase happens once we receive the money of your first deposit on our bank account. When we received the money you can use the full limits.
This transfer can take up to three business days.
Please keep in mind that the verification deposit needs to be completed via bank transfer (SEPA), SOFORT or GIROPAY/EPS. The verification deposit can be done with an amount between 25 EUR and 2,500 EUR.
Up until then, you can only make deposits up to 2,500 EUR per day.
By bank transfer higher amounts can be deposited from the beginning.
Tip: Please keep in mind also, that Saturdays, Sundays and public holidays do not count as working days for banks. Furthermore, Austrian public holidays may differ from holidays in other countries.
Please note, that with Visa and Mastercard the limit stays at 2,500 EUR a day.
For further information please check the limits.