Welcome to the Bitpanda Helpdesk!

Whether you’re navigating identity verification (KYC), resetting 2FA, tracking a SEPA bank transfer, or managing secure digital asset transactions, we’ve got you covered. From setting up automated savings plans to understanding European multi-asset regulations, everything you need to safely trade crypto, stocks, ETFs, commodities, and precious metals is right here.

Still stuck? Log in to your account via the Bitpanda App to access 24/7 support. Instantly launch a Live Chat, message us via WhatsApp, or schedule a callback with our team of experts.

Support Tools

Resolve common issues quickly using our self-service options below.

    • Login & signup

    • Account

    • Deposits & withdrawals