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Troubleshooting

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  • What should I do if my fiat deposit or withdrawal is not completed?
  • What should I do if my cryptocurrency deposit or withdrawal is not completed?
  • I sent cryptocurrencies to my Bitpanda Wallet but did not receive them
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  • Why is a cryptocurrency wallet temporarily unavailable?
  • I didn't receive the SMS-PIN to deposit to my Fiat Wallet
  • What can I do if I have problems with my hardware wallet (Ledger or Trezor)?
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